Ratings and reviews

We all agree… Great reviews and genuine compliments are wonderful to receive. They make us happy every time. And these reviews are extremely important to our service. Knowing what our clients think of us, gives us useful, unique insight. When we know what they thought of our trips from start to finish, we can use the information to continually improve.

Was everything well organised? Did they have fun? Were their expectations exceeded?

Hinke has professional experience as a tour guide. And even though we have arranged trips to Champagne for years, we aim to make every new trip a little bit better. With reviews, feedback and of course some compliments, we can make our trips even more special.

And the best part? Reviews give new clients more insight into our trips and our approach. And hopefully the confidence to book with us. Set out below are some of the reactions, reviews and gifts we have received from our clients.

For the 100th anniversary of Kennis Transport, we had the pleasure of organising a fantastic anniversary trip to Champagne. The trip was very well received, and afterwards they left us the following wonderful review: 

“What a fantastic Champagne trip we were able to enjoy to mark the 100th anniversary of our company! 🥂 The tastings and (sports) activities were absolutely worth repeating. The food was delicious and the champagnes… they were, of course, the absolute highlight. We stayed in a beautiful hotel and thoroughly enjoyed the atmosphere, quality and hospitality.

A special compliment to Champagne Travel for the excellent service — everything was perfectly organised down to the last detail over the past few days. An unforgettable experience that we look back on with great pleasure.”

Champagne trip: 10
Champagne Travel: 10

Also interested in a tailor-made business group trip? View our options.

A group of friends from California, America, contacted Champagne Travel to organize a visit to the Champagne region. For them, we created a fully tailored program including several tastings.

“The visit to Veuve Clicquot and the accompanying tasting was truly exceptional and without a doubt one of the highlights of the trip. It was a unique experience that left a lasting impression on all of us. The Tree Top Champagne Bar was also a very special location, with stunning views over the surrounding landscape.

This trip felt like a once-in-a-lifetime experience. The program perfectly showcased just how special the Champagne region and its wines are. As far as we are concerned, this exact trip could be repeated for anyone. It was absolutely fantastic!”

Champagne Trip: 10
Champagne Travel: 9

Interested in a tailor-made group trip as well? Discover the possibilities!

For law firm Hoens & Souren Advocaten, we created a completely tailor-made program. With a group of 15 persons, they stayed near Epernay. Afterwards, we received a wonderful review and the following kind words:

“We had a really nice time in Champagne. We received nothing but positive feedback from the group. The food was delicious, the program had just the right amount of variety, and the taxi solution actually created a great sense of calm. The drivers were very pleasant and flexible, too. The mountain bike tour was also a big success!

The overall trip exceeded our expectations. A tightly organised program like this wouldn’t be possible without your (local) knowledge and connections.”.”

Champagne trip: 9
Accommodation: 10
Champagne Travel: 9

Interested in a tailor-made business trip as well? Explore our options!

An American couple from Colorado wanted to visit the Champagne region, experience the Route du Champagne Festival, and explore Burgundy as well. We created a fully tailor-made journey combining the following packages: Reims 5* + Route du Champagne 3* + Burgundy 5*. After the trip, they shared this wonderful review with us:

“This was our first Route du Champagne Festival, and what an amazing experience!

We expanded our trip on either side of the festival, so we had plenty of activities planned along the way, including a hot air balloon ride and several tastings at small champagne houses in charming villages.

The festival itself was packed with things to see and do. From the little train transporting visitors around the festival grounds to the wide variety of food vendors, there was always something happening. Many locations featured live music, some even had vintage cars on display, and of course there was delicious champagne everywhere.

Personally, I’d recommend taking the little train early in the day. By noon it was completely packed, and we did not want to wait another 30 minutes for the next one. If you love photography, definitely bring your good camera. There was something beautiful to capture everywhere we went.

Wear very comfortable walking shoes because the festival covers a large area. An umbrella was invaluable on the second day when we were caught in heavy rain for most of the afternoon. The first day was sunny, and we were grateful we had packed hats and sunscreen. The portable toilets were spread throughout the grounds, so if there is no line, take your chance. The mornings were cool, so a light sweater you can tie around your waist or keep in a bag is ideal.

For dinner, both evenings of the festival, we grabbed food from one of the vendors before they closed because our hotel staff were off enjoying the festival as well. If we return one day, we will definitely research which restaurants stay open during the festival.

Bring earplugs. Our hotel was located in the middle of the festival zone, so we heard quite a lot at night, from people talking as they stumbled home to delivery trucks arriving early in the morning, and of course the church bells ringing every hour.

On the second day, we returned to a champagne cellar we had visited the day before and bought a bottle of champagne to enjoy with our festival dinner that evening. It was the perfect ending to a wonderful festival.”

Champagne Trip: 10
Accommodation: 9
Champagne Travel: 10

Interested in a tailor-made trip as well? Discover the possibilities!

For a Danish group, we organized a luxurious journey through the Champagne region, from exclusive accommodations to prestigious champagne houses.

After the trip, the group left us this lovely review:

“Greetings from all of us in Aarhus, and a huge thank you for truly the most fantastic days.

– Excellent planning and execution. Top class and world-class throughout.
– The best travel group. Absolutely wonderful.
For Hinke: We loved every moment. Thank you so much 😊.”

Champagne Trip: 10

Interested in a group trip as well? Discover the possibilities!

A wonderful review from an American couple who visited Champagne during Christmas. Champagne Travel arranged the entire trip, from the hotel to all private and exclusive visits.

“I wanted to thank you for an absolutely magical experience in Reims. Everything was first class. The hotel was beautiful, perfectly located, and the breakfast was delicious.

The private transport was excellent, with knowledgeable and friendly drivers. The experience at Veuve Clicquot brought tears to my eyes. Having the entire estate to ourselves and being given access to the archives is something my husband and I will never forget. We truly felt like VIPs, and it was incredibly special. Lisa was an amazing guide. Her passion for Veuve Clicquot was evident, and her energy was contagious. We learned so much and left feeling like we had experienced something truly unique.

Dom Pérignon was also incredibly special. Being able to taste a P2 was a real privilege, and the tour eventually became entirely private and completely tailored to us.

Lastly, the visit to Marion-Bergeronneau was fantastic as well. It was wonderful to see how smaller producers create their champagnes and to meet them during another private experience.

Thank you from the bottom of my heart for all the care and attention you put into creating this unforgettable journey. It was pure magic!”

Champagne Trip: 10
Accommodation: 10
Champagne Travel: 10

Interested in a Reims package as well? Discover our packages!

Beautiful reviews are not only shared on our own website, but also on international review platforms such as TripAdvisor.

One couple left this extensive review after booking our château & dinner package.

“We found this hidden gem online while searching for a château to stay at in the Champagne region. We booked through Champagne Travel, which was absolutely excellent.

Our 2-night stay at this beautiful small château was exceptionally well organized by Hinke from Champagne Travel and offered outstanding value for money. Our hosts at the château, which is also their home, were incredibly charming. They served us delicious breakfasts and dinners, and we truly felt spoiled throughout our stay. Chris is a chef who previously owned his own restaurant in Antwerp, Belgium, so we were treated to several outstanding meals. This was such an unexpected bonus, especially as it was all included in the price. The château is ideally located, about 30 minutes from Epernay, the heart of the Champagne region, and around 45 minutes from Reims. Paris was also only a 1 hour and 45 minute drive away, although unfortunately we did not have enough time to visit.

It was an amazing trip and the visits to both a large and a small champagne house were fantastic as well. Both visits were included in the Champagne Travel package.

Everything exceeded our expectations and we thoroughly enjoyed every part of the experience, including Freddie, the couple’s adorable little French Bulldog. Freddie was clearly very used to guests staying in his home, as he was so friendly and relaxed with everyone. This charming château is set in such a beautiful location.

Because we were lucky enough to have wonderful weather in early October, we spent our arrival afternoon outside in the large garden enjoying champagne together with platters of bread, cheeses, ham and spreads, all prepared by our fantastic hosts. It was the perfect welcome. Our rooms were spacious, comfortable and spotless, and having all meals included was another huge plus. Do not forget to visit the little shop inside the château near the entrance. We missed it on our first day but fortunately discovered it just before leaving. We bought several champagnes from local producers further down the street, all very reasonably priced, along with homemade pâté and jams. Definitely do not leave without taking a look.

We would also highly recommend the champagne house tours. The small-house visit at Lamiable turned out to be a private tour since there were only four of us. Our visit to Mercier was excellent as well. We loved how modern everything was, especially the high-tech train ride through the cellars. The tasting was both enjoyable and informative, and the shop there was fantastic.

Needless to say, we returned home with plenty of champagne! This trip had been on our bucket list for a very long time and it did not disappoint in any way. If we ever return to the Épernay area, we would absolutely stay again.

Thank you all for making our stay unforgettable.”

Champagne Trip: 10
Accommodation: 10
Champagne Travel: 10

Interested in a château & dinner package as well? Discover our packages!

One of our special packages is Maison Exclusive, exactly the kind of experience this guest was looking for as a birthday gift, combined with several personal wishes.

“First of all, thank you so much for organizing this amazing trip! We truly had a fantastic time and already know this will definitely not be our last visit to Champagne.

The absolute highlights of the trip were the hotel, including dinner with the other guests, which was incredibly gezellig, with delicious champagnes paired with outstanding dishes. The buggy tour was also an unforgettable experience for both of us. It completely exceeded our expectations and was surprisingly educational as well. And of course, the ***dinner was absolutely fantastic too. We came home with so many wonderful memories from this trip.

Next time, we will simply bring a bigger car so we can take even more champagne home with us.

Whenever family or friends mention they want to visit Champagne, we will absolutely recommend Champagne Travel!”

This is how they rated the Maison Exclusive Package D experience.

Champagne Trip: 10
Accommodation: 10
Champagne Travel: 10
Most interesting/favorite experience: The buggy tour. Such an amazing activity! The panoramic views during the tour were incredible, an absolute aanrader.

In addition to this wonderful feedback, we also received a delicious box of chocolate truffles from the guests, which our entire team thoroughly enjoyed.

Interested in a Maison Exclusive experience as well? Discover the possibilities.

Consultancy firm Morgens wanted to celebrate its 20th anniversary in style with a team trip for 55 colleagues. Since many team members work on projects across the country, the journey also provided the perfect opportunity to reconnect and spend quality time together.

The group specifically requested a relaxed program with enough free time to explore independently and enjoy the region at their own pace. Alongside the activities we organized, there was plenty of room for personal plans. Some participants went cycling or running through the national park, while others explored the Champagne region further on their own. Thanks to the longer stay and their own transportation, this flexibility worked perfectly.

“Champagne Travel supported us extremely well in organizing our company anniversary trip. Hinke is flexible, enjoys thinking along with you, and comes up with wonderful suggestions for activities and accommodations. We experienced both the trip itself and the on-site guidance as very pleasant and professional. Highly recommended!”

This is how they rated their anniversary journey.

Champagne Trip: 9
Accommodation: 9
Champagne Travel: 8
Most interesting/favorite experience: Spending time together as a team. The dinner in Epernay was especially successful.

Interested in a tailor-made anniversary or incentive trip as well? Discover the possibilities!

Did it meet expectations?

“Absolutely, better than expected, nothing but positive reactions.” “Thank you so much for organising everything.” “Drinking champagne will never be the same again.” “It was three fantastic days. Everything went smoothly.” “Thank you for this wonderful trip.”

Champagne trip: 9 Accommodation: 7.5 (Great location, rooms were small, but perfectly fine for sleeping.)

Champagne Travel: 8.5

Most interesting/enjoyable: A well-organised trip that never felt too packed, with beautiful surroundings. We saw and learned a lot in such a short time, enjoyed wonderful weather and, of course, delicious champagne. Interested in a tailor-made trip as well? View our options!

“First and foremost, I would like to thank you for organising and guiding us throughout the weekend. I can assure you that everyone was very positive and left feeling completely satisfied. We have already received several messages of thanks. Excellent organisation, everything went smoothly.” This is the feedback we received from Kyocera after they booked an incentive trip with us. Here is how they rated their experience.

Champagne trip: 9
Accommodation: 9
Champagne Travel: 10
Most interesting/enjoyable: The cellar tour at the champagne house, followed by the champagne dinner.

Interested in a tailor-made incentive trip as well? View our options!

“Thank you for the fantastic organisation of our weekend in the Champagne region. Everything was just right. Together with the wonderful weather, it made for an unforgettable weekend.” This is the feedback we received from a family who spent a special weekend in Champagne.

Here is how they rated their experience.
Champagne trip: 9
Accommodation: 10
Champagne Travel: 9
Most interesting/enjoyable: Segway tour + visits to champagne houses.

Interested in a tailor-made package? View our packages!

For Henkel, we organised a corporate trip to the Champagne region. The aim was to hold their 2019 kick-off in Champagne, combined with a visit to their logistics partner and team-building activities in this vibrant region.

“With a group of 40 colleagues, we spent three wonderful days enjoying Reims and its champagne.

Among other things, we took part in a fun and interesting champagne masterclass with Hinke, which of course included plenty of tasting. We visited the impressive Vranken Pommery champagne house, discovered more of Reims and the surrounding area during a guided tour, and watched several colleagues try their hand at sabrage.

Everyone thoroughly enjoyed the trip and looks back on it with great pleasure.

It was a real pleasure organising everything together with Hinke. She is quick, clear and accurate, and everything was arranged down to the smallest detail on site. Once again, thank you so much!”

Interested in a corporate trip as well? Read more about the options!

“The walk through the vineyard was the highlight. Just the three of us walking through the vineyard with the guide, enjoying beautiful views and hearing lots of passionate insights about the region and the vines.”

The trip: 9!
The organisation: 8.
“Because of the choice of options and the way everything was organised.”
Accommodation: 7.

Fancy a weekend in Epernay? View our packages!

“The company was great, and it was really nice that everything had already been arranged. The accommodation was good, and it was convenient that the tours and restaurant had all been organised in advance. It was a very successful trip, and it has made us want to come back again in the summer.”

The trip: 9!
The organisation: 9!
“Because of the knowledge, choice of options, communication, personal contact and service.”
Accommodation: an impressive 8!

Want to experience one of the most beautiful events in the Champagne region yourself? Check it out here!

“The atmosphere, the overall experience, visiting the champagne houses, which was both fun and interesting, and the culinary experience paired with champagne.”

The trip: 8!
The organisation: 8!
Accommodation: an impressive 9!

Want to immerse yourself in the culinary side of Champagne too? Discover our Michelin Luxe package!

Trip: 8
Champagne Travel: 9

“Thanks for organising our trip!’ ‘The activities were all a big success and had a wonderful, varied holiday.”

Your own tailor-made trip? Discover what we can arrange for you! Send us your wishes via this form!

In October 2016, Champagne Travel organised a special Champagne weekend for no fewer than 72 guests.

“It was a weekend full of sightseeing, discovering and tasting, including a wonderful gala dinner at Cave Napoleon.”

After the trip, we unexpectedly received a gift: a delicious bottle of Ruinart Rosé, as a thank-you for the great collaboration and a very successful Champagne trip. Interested in a business trip to Champagne as well? Find out more here!

Citroën is a great client. But this gift they gave us was particularly special… Hinke was allowed to drive around in this car for an entire week, with the Brouzje and Champagne Travel logos proudly on display.